CAVEC
Steering the implementation of the e.Proximity service: multi-channel relationship service combining web, chat, video, telephone, CRM, screen and document sharing
Create a unified and consistent relationship across all interaction channels to ensure a lasting relationship with your prospects and customers
Almavia CX supports companies and administrations in the digital transformation of their customer relationship, which is evolving under the influence of new digital channels and services. These must more than ever work in synergy with the Voice, which retains important specificities.
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