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Solution de centre de contact et de communication pour garantir la satisfaction des clients, l'engagement des agents et la connexion des employés
Amavia CX provides its customers with a real business and technological expertise, coupled with a capacity for end-to-end support from consulting to the implementation of the main market-leading solutions.
This expertise is the result of continuous investment in the recruitment of experts but also in training and certification on these constantly evolving solutions and technologies.
Solution de centre de contact et de communication pour garantir la satisfaction des clients, l'engagement des agents et la connexion des employés
Marketing platform including a complete suite of tools to create, plan and orchestrate marketing programs.
Marketing platform including a complete suite of tools to create, plan and orchestrate marketing programs
Unified management platform for omnichannel interactions, including the voice, with a focus on customer service
Search engine designed to be integrated into websites
Omnichannel contact center platform initially voice centered
Marketing platform which allow you to automate marketing programs targeting mobile phones.
Omnichannel contact center platform initially centered on voice
CRM solution including SFA modules, customer service and marketing, with a focus on analytics
CDP (customer data platform) dedicated to tag management and data lifecycle management, from its collection to its activation
A platform entirely dedicated to the management of rich content and which delegates the presentation to third party tools such as CMS or DXP, via an API
RPA (Robotic Process Automation) tool allowing us to automate repetitive tasks such as customer service processes
Headless e-commerce solution based on GrapheQL, integrating a PIM (product information management)
Recommendation engine allowing us to personalise offers and marketing actions according to customer knowledge and company objectives
Marketing analytics platform now in Salesforce's hands
Popular and advanced open source CMS, more flexible than WordPress in terms of design definition and data types
Omnichannel contact center platform managing digital interactions
CRM solution including SFA modules, customer service and marketing
Omnichannel contact center platform managing digital interactions
Omnichannel contact center platform supporting digital and voice interactions
Solution for managing digital and voice interactions, with a focus on the analysis and processing of print media
Customer journey and marketing program optimization solution
Omnichannel contact center platform supporting digital and voice interactions
Audience analysis service for websites and mobile applications
Extremely powerful digital platform, based on the Symfony 2 framework. It includes a DXP, a CMS, a B2B eCommerce tool and a hosting service
Marketing platform allowing us to automate web- and mobile-oriented marketing programs
Omnichannel contact center platform supporting digital and voice interactions
Omnichannel contact center platform supporting digital and voice interactions
A range of software packages including a customer relationship management (CRM) solution
Solution for recording and analyzing telephone flows in a contact center
Omnichannel contact center platform natively integrating voice media
CRM solution integrating SFA modules, customer service, marketing and data science
Website hosting and administration platform
Multi-channel contact center platform initially focused on social CRM, integrating digital channels and the voice
A platform essentially centered on customer relationship management, around which a vast ecosystem revolves
Marketing platform dedicated to the creation and automation of marketing campaigns and programs
Marketing platform with a complete suite of tools to create, plan and orchestrate marketing programs
Marketing platform allowing us to automate loyalty programs with a focus on mobiles and WeChat messaging
A "self BI" solution enabling businesses to build dashboards or multi-dimensional analyses without the help of technical experts
Intuitive BI tool, intended for business
Omnichannel contact center platform managing digital and voice interactions
AI and speech analytics specialist in service of customer engagement and cybersecurity
Omnichannel contact center solution with a focus on the voice
Omnichannel contact center solution with a focus on the voice
Payment Services Specialist
Solutions for players in the social economy (health, retirement, welfare)
CRM solution including SFA, customer service and marketing modules and supporting the management of certain channels
Amazon Cloud Platform (IaaS, PaaS et SaaS)
Open source JavaScript framework from Google that allows the development of interactive web pages according to the Controller View Model.
Microsoft Programming language (C#) and framework (.NET)
Collaboration, virtualisation and networking software suite to facilitate mobile working and the adoption of Cloud services
Java written enterprise search engine and equipped with an API Rest
Plateforme Cloud Platform (PaaS)
Suite of tools and software oriented towards office automation and productivity
Langage de programmation (Java) et framework (J2EE) partiellement en open source
Open source and fully object-oriented PHP framework, which allows the development of websites according to the Controller View Model.
Windows 10 protège les identités, les appareils et les informations des utilisateurs grâce à une solution complète, basée sur l’intelligence, que le cloud Microsoft 365 est le seul à proposer
Publisher dedicated to Cloud computing. Software infrastructure enabling application workloads in all environments (on site, private cloud, public cloud, hybrid).
Global leader in cybersecurity
Interpreted and open source programming language, mainly used to develop dynamic web pages.
Open source SQL database engine
Free JavaScript library developed by Facebook and dedicated to the creation of single-page web applications.
Framework developed by Facebook and dedicated to the development of applications for Android, iOS and UWP (Universal Windows Platform).
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Open source enterprise search engine, based on the Lucene library and equipped with a JSON and XML API
Microsoft SQL database engine
Open source PHP framework and components that facilitate the development of a website according to the Controller View Model
Data integration and MDM (master data management) tools