References

We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.

BNP PARIBAS

Establishment of a UX / UI Task Force within the BNP IFS Alpha project teams

BNP PARIBAS PERSONAL FINANCE

Change of marketing automation platform by limiting impacts on business processes and campaigns activation.

CAVEC

Steering the implementation of the e.Proximity service: multi-channel relationship service combining web, chat, video, telephone, CRM, screen and document sharing

CCI BOURGOGNE FRANCHE-COMTE

Help in choosing the new Customer Relationship Management tool

CREDIT AGRICOLE

Development and large-scale deployment of an intelligent telephone call routing platform

CRP RATP

Deployment of a solution enabling CRP RATP to track all exchanges with affiliates on all channels

GALILEO GLOBAL EDUCATION

Redesigning the "student relationship" on a global scale

VALLOIRE HABITAT

Re-enchant its customer experience by placing customer satisfaction at the heart of its digital strategy

Want to know more? A project to submit to us?

Let's get in touch!

Almavia CX is at your disposal to help you with your various digital issues.

Experts will answer you in less than 48 hours.