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Almavia CX
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  Seize the growth opportunities of the digital era and drive the transformation
  
  Strategy & Innovation
  
  Change Management
  
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  Knowledge & customer journey
  
  Digital Experience
  Provide a smooth and efficient digital experience on all of your WEB & Mobile platforms
  
  UX/UI design
  
  CMS & DXP
  
  Site Factory
  
  e-business
  
  Customer relationship
  Create a unified and consistent relationship across all interaction channels to ensure a lasting relationship with your prospects and customers
  
  Contact center
  
  Omnichannel interactions
  
  CRM
  
  Architecture and infrastructure
  
  Marketing
  To target, engage, and transform in a predictive and personalized way with the best ROI
  
  Marketing platform
  
  Marketing campaigns
  
  Customer journey
  
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Technologies
References
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References

We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.

GROUPE PARTÉLIOS

Creation of a customer service and deployment of a customer relationship tool with Efficy CRM

HABITAT DU NORD

CRM using data collected by connected meters and elevators

HIBU

Complete overhaul of the portal site and migration to the latest version of eZ Platform

HOMESERVE

Coaching teams to strengthen the marketing strategy and improve the overall customer experience

HSBC

Hybrid Quanti/Quali study for the evaluation of account opening and online appointment scheduling processes

HUB INSTITUTE

Website migration from Wordpress to Drupal 8

IN'LI GROUPE ACTION LOGEMENT

Deployed an omnichannel customer interaction management platform to digitize customer service across voice and e-mail channels

IN'LI GROUPE ACTION LOGEMENT

HubSpot Marketing Hub Deployment

IRP AUTO

A global user-centric design approach for the redesign of the Internet portal

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