SAUTER
Identification of ergonomic and UX optimizations of the existing site, Monitoring and benchmarks
We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.
Identification of ergonomic and UX optimizations of the existing site, Monitoring and benchmarks
Deployment of the Salesforce Nonprofit CRM solution
Design and development of several web projects related to customer relations
Deployment of a CRM solution directly managing digital channels and coupled with a third-party solution dedicated to voice
Deployment of the Customer Journey (Customer Service, Point of Sale, Marketing) Sezane
Design of the SNCF Network's strategic work planning tool
Redesign of transactional digital platforms
Migration to the Salesforce Marketing Cloud platform, customer knowledge, and campaign runs
Re-enchant its customer experience by placing customer satisfaction at the heart of its digital strategy
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