References

We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.

FMP

Study and development of a multi-services portal aimed at dematerializing all acts and document exchanges with customers.

HABITAT DU NORD

CRM using data collected by connected meters and elevators

CRP RATP

Deployment of a solution enabling CRP RATP to track all exchanges with affiliates on all channels

CAVEC

Steering the implementation of the e.Proximity service: multi-channel relationship service combining web, chat, video, telephone, CRM, screen and document sharing

CREDIT AGRICOLE

Development and large-scale deployment of an intelligent telephone call routing platform

ENGIE

Implementation of a multi-channel contact center solution and development of a request dispatch engine

FNAC DARTY

Roll-out of Salesforce's Marketplace Governance and Sales Performance Optimization project

AGEDI

Overhaul of business application support

OPCO SANTE

Technical realization using Drupal 8 of the new Opco Santé website

Want to know more? A project to submit to us?

Let's get in touch!

Almavia CX is at your disposal to help you with your various digital issues.

Experts will answer you in less than 48 hours.