References

We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.

HOMESERVE

Coaching teams to strengthen the marketing strategy and improve the overall customer experience

HSBC

Hybrid Quanti/Quali study for the evaluation of account opening and online appointment scheduling processes

HUB INSTITUTE

Website migration from Wordpress to Drupal 8

IN'LI GROUPE ACTION LOGEMENT

Deployed an omnichannel customer interaction management platform to digitize customer service across voice and e-mail channels

IRP AUTO

A global user-centric design approach for the redesign of the Internet portal

IWANA

Implementation of a dedicated team within the Outsourced Service Center for the development and maintenance of the online appointment scheduling application

KFC FRANCE

Leverage the Salesforce Marketing Cloud platform to build customized omnichannel customer paths

KUONI

Deployment and operation of the Salesforce Marketing Cloud platform for all Group brands

LA NOUVELLE REPUBLIQUE

Supporting a historical client in the design and implementation of its new content and services monetization model

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