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CRM using data collected by connected meters and elevators
We approach each client with the desire to provide high-performance and engaging digital solutions. Here are a few customer cases representative of our expertise to understand how convergence creates value.
CRM using data collected by connected meters and elevators
Complete overhaul of the portal site and migration to the latest version of eZ Platform
Coaching teams to strengthen the marketing strategy and improve the overall customer experience
Hybrid Quanti/Quali study for the evaluation of account opening and online appointment scheduling processes
Website migration from Wordpress to Drupal 8
Deployed an omnichannel customer interaction management platform to digitize customer service across voice and e-mail channels
A global user-centric design approach for the redesign of the Internet portal
Implementation of a dedicated team within the Outsourced Service Center for the development and maintenance of the online appointment scheduling application
Leverage the Salesforce Marketing Cloud platform to build customized omnichannel customer paths
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